Get your calls answered promptly & efficiently


Melbourne Service!

Live Call Answering Service - Melbourne

It's a sad fact that small business owners spend more time answering calls and attending to administrative tasks than they spend on the more strategic aspects of their business. Studies conducted in the USA have shown that most small business owners spend a minimum of 25% of their time attending to basic administrative tasks including taking non productive telephone calls.

 

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Get your time back by engaging a Virtual Receptionist

 

Most small business owners are so tied up attending to their day to day business and their admin tasks that they almost never have enough time to focus on those strategic tasks that can help to take your business to the next stage.

This is where VirtualOffice.Melbourne comes in. By outsourcing your telephone answering to our call answering service you can free up your time to allow you to have more time to focus on the important stuff. Once you are signed up you can rely on our trained professional receptionists to be there to take your calls.

Our staff are experienced professional receptionists who work remotely from home offices around the country using cloud technology. Because we do everything through the cloud we are able to keep our costs low and deliver a first class level of service to our customers at affordable prices.

Why should I pick Virtual Office Melbourne?

 

Here are some of the main reasons why you should choose us

  • We are experts at what we do. Our systems have been custom written to suit Australian conditions and are really easy to use.
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  • We provide a great service. We have more than 3,500 active customers at present and they stay with us because we deliver a first class service.
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  • Our services are really scalable, if you are launching a new product and need more hands on deck to answer your incoming calls then we can supply those people virtually straight away.
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  • We really are affordable. You can get started from just $20 per month and the average customer pays around $40 per month. This is really cheap when you think of the peace of mind that we provide.
  • We are an Australian based business that employs Australian residents to answer your telephone calls. We find that local Australians will have more of an idea of what is happening locally and how to deal with your customers.
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  • We don't believe in locking customers into contracts. Our customers stick with us because we provide an exceptional level of service not because we have locked them in.
 

Our system is really easy to set up and to get started. You can literally have the initial set up done in around 10 minutes and we could be answering your calls a couple of minutes after that.

Can you supply me with a local Melbourne number?

 

We keep a great stock of local Melbourne telephone numbers. We can also supply you with 1300 numbers if you want to go national along with local phone numbers for all major cities in Australia.

 

What other services do you offer?

As the name implies we can offer virtual offices in Melbourne CBD. Our virtual offices are in a grade A building in the centre of the city. Our packages are very reasonable and our Melbourne business centre can also offer meeting rooms for a reasonable cost.

 

How do I get my messages?

There are 3 options for receiving your messages. Firstly, you can have your messages forwarded to another number. This is good if you want to screen your calls and only take urgent ones. Secondly, you can have your messages emailed to you and thirdly you can have them sent by SMS.

 

Where do I find out more?

Why not contact one of our friendly sales professionals on 1300 794 910 to get more details. You can also try out our system at no charge for 7 days. What have you got to lose!

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